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FAQ

WHERE CAN I BUY THE EMS STIMULATOR THESHAPE ?

The EMS Stimulators TheShape are exclusively available at www.theshape-ie.com


WHAT PAYMENT METHODS DO YOU OFFER?

We offer secure payment by Paypal and credit card: Visa, Mastercard, Maestro and American Express.

HOW CAN I PLACE MY ORDER?

You can place an order directly on our website by adding the product to your basket. You will then be able to validate and pay your order.

HOW CAN I CONTACT YOU?

The TheShape™ team will answer all your questions from Monday to Friday, from 9am to 6pm. You can write to us on the live chat or by e-mail at contact@theshape-ie.com


CAN I ASK FOR A RETURN ?

If for any reason the product does not suit you, you can request a return by contacting us at contact@theshape-ie.com

TO WHICH COUNTRIES DO YOU DELIVER?

At the moment you can order and be delivered anywhere in the world.

HOW DO I TRACK MY ORDER?

Our team will keep you informed of every step of your order. Once your order has been placed, we will send you a confirmation e-mail. We will also send you an e-mail regarding delivery, in which you will be provided with a tracking number to follow your order.

HOW LONG WILL IT TAKE ME TO DELIVER?

Delivery usually takes 4 to 7 business days. Due to the current situation, deliveries can take up to 20 days.

WHAT ARE YOUR DELIVERY RATES?

Our deliveries are free of charge.

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